Call center industry in Bangladesh
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The call center industry in Bangladesh was worth around $12 million in 2013, of which 50 percent was accounted for by the country's domestic market.[1] In 2013, national mobile operators Airtel and Citycell outsourced their call centers to local companies.[1] Bangladesh Telecommunication Regulatory Commission (BTRC) eased the licensing process for call centers in 2013.[1]
A call center "village" was planned in 2009.[2] As of 2013, around 70 call centers were in operation in Bangladesh.[1] Bangladesh exports its call center services to countries including the United States, Canada and the United Kingdom.[citation needed] The (BACCO) was formed in connection with the industry.[citation needed]
References[]
- ^ Jump up to: a b c d Abdullah Mamun. "Call centre business gains momentum". The Daily Star. Retrieved 2013-12-17.
- ^ Md Hasan (2009-12-30). "Call centres on the rebound". The Daily Star. Retrieved 2013-12-17.
Categories:
- Telephony
- Industry in Bangladesh
- Outsourcing
- E-commerce in Bangladesh
- Bangladesh stubs