Credit Solutions of America

From Wikipedia, the free encyclopedia
CSA
IndustryFinancial services
Founded2003 in Dallas, Texas
HeadquartersRichardson, Texas
Key people
Mr. Sisson, President
ProductsDebt settlement

CSA - Credit Solutions of America, Inc. was a debt settlement company based in Dallas, Texas. It had more than 1,200 employees and had served more than 250,000 customers. It was established in 2003.

Background[]

Debt settlement companies negotiate with creditors to accept reduced payments on unsecured debt, like credit cards and medical debt. CSA settled more than $1.1 billion of debt from 2003-2012, with an average settlement of 45 cents on the dollar.[citation needed]

In 2007, the company was recognized by JD Powers and Associates, for excellence in satisfying its customers.[1] CSA had also been certified as ISO 9000:2008 from BSI, which was a result of ongoing company wide audits by an independent third party to ensure quality management systems.[2]

The company had a community service group called "CSA Cares," through which employees volunteered over 20,000 hours with Dallas/Fort Worth area nonprofit organizations.

References[]

  1. ^ JD Powers press release, JD Powers & Associates Reports, CSA was recognized for Excellence in Satisfying Call Center Customers, June 11, 2007, http://businesscenter.jdpower.com/news/pressrelease.aspx?ID=2007091
  2. ^ BSI America, Certificate/Client Directory Search Results, http://www.bsiamerica.com/en-us/[permanent dead link]
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