Employment Agency Standards Inspectorate

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The Employment Agency Standards Inspectorate is a division of the Employment Relations Directorate, part of the Department for Business, Enterprise and Regulatory Reform, which is meant to oversee employment agencies operating in the United Kingdom. It takes complaints and investigates breaches of the Employment Agencies Act 1973 and the (SI 2003/3319).

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According to the Minister for Employment in 2005,[1] the Inspectorate has the following resources,

2002–03, budget expenditure £659,000
  • 12 regionally based Inspectors
  • 3 Managers also with inspection powers
  • 5 Helpline staff (to receive complaints, advise and answer worker and agency questions)
2003–04, budget expenditure £581,000
  • 12 regionally based Inspectors
  • 3 Managers also with inspection powers
  • 4 Helpline staff (to receive complaints, advise and answer worker and agency questions)
2004–05, budget expenditure £566,000
  • 12 regionally based Inspectors
  • 3 Managers also with inspection powers
  • 4 Helpline staff (to receive complaints, advise and answer worker and agency questions)

It carried out 1,054 investigations in 2004 and convicted 8 people for breaching the Employment Agencies Regulations (see the Employment Agencies Act 1973), all in the entertainment industry. There are over 17,000 private recruitment agencies in the UK, representing an industry turnover in excess of £25 billion a year.

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