Expert as a service

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Expert-as-a-Service (ExaaS) is an online delivery model of human consulting and/or automated knowledge transfer. Similarly to SaaS (Software as a service) the concept of ExaaS comes from the remote nature of processing data and/or providing service. The user of ExaaS ^[1] accesses the service through a webpage, VoiP, IM, etc. or any related mobile app. Typical ExaaS providers are consultants, lawyers, physicians, teachers etc. Biztech Magazine claims that "...Everything as a service...Clouding Will Disrupt the World..."^[2] and according to Business2Customers magazine there are "...3 Reasons Why Experts-as-a-Service is the Future of Consulting..."^[3]

ExaaS is the general term for newer consulting or expertise based online services like CaaS (Consulting-as-a-Service) or JaaS (Justice-as-a-Service) ^[4]

CaaS companies or individuals deliver online consulting services (The Consulting-as-a-Service model (CONaaS) by Luke Marson,^[5] sales diagnostics by Miklos Kadar,^[6] Introducing Executive As A Service by GconnTec ^[7])

According to BusinessInsider JaaS companies "...Find You Money You Didn't Know You Were Owed..."^[8] by providing legal or consumer rights services. And according to Henrik Zillmer "...There’s a new wave of customer empowerment coming..."^[4] He lists honourable mentions of JaaS services like Paribus,^[9] AirHelp,^[10] ,^[11] Fixed,^[12] BillFixers,^[13] 71lbs ^[14])

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• Dr. Nasev RTC (2018-02-16): Services rund um Salesforce skalieren. Pressemitteilung auf openPR
• Air Claim (2018-06-26): Air Claim Services. Claim your flight delay compensation services