Hrvatska pošta

HP-Hrvatska pošta d.d.
"Croatian Post Inc."
Type	Business corporation, Government-owned
Founded	1999
Headquarters	13 Jurišićeva Street, Zagreb, Croatia,; General Post Office, Zagreb
Key people	Ivan Čulo, Chief Executive Officer
Services	Letter post, parcel service, EMS, financial and retail services, digital television
Number of employees	more than 10,000 (2019)
Website	www.posta.hr

Croatian Post Inc. (HP-Hrvatska pošta d.d.), founded in 1999, is a business corporation in ownership of the Republic of Croatia. Croatian Post is a national postal operator of the Republic of Croatia. Post offices of the Croatian Post (total number: 1016) form one of the widest services and retail networks in the country. Apart from postal services Croatian Post offers also payment services, retail services and digital TV service in the whole territory of Croatia. Croatian Post is also one of the founders and a full member of the Association of European Public Postal Operators (PostEurop), while Croatia is a member of the Universal Postal Union (UPU). Croatian Post also issues postage stamps of Croatia.

Post office and Headquarters in Zagreb

History[]

Croatian Post was founded as an independent joint stock company on 1 January 1999 after splitting of the public company HPT-Hrvatska pošta i telekomunikacije (HPT Croatian Post and Telecommunications) into two joint stock companies: one for the business area of postal services (Croatian Post) and the other for the business area of telecommunications (Croatian Telecommunication). Today's business activities of Croatian Post are the continuation of the tradition and continuity of postal business in Croatia.

Organisation[]

Croatian Post is organised in four divisions. Postal Service Division is in charge of transport, sorting and delivery of mail. Network Division manages the network of post offices. Express Services Division is in charge of express delivery– hpekspres. Support Services Division is in charge of - among other activities - for financial matters and real property.

Services[]

Postal Services[]

Croatian Post is a national postal operator and the services it offers include acceptance, directing, transport and delivery of mail in national and international letter mail service. Universal postal services are provided across the whole of Croatia to all users under same conditions. Apart from universal services Croatian Post also provides many other postal services: acceptance, directing, transport and delivery of direct mail, printed matter (books and prints), parcels, prepaid reply service (IBRS/CCRI mail), express mail services (EMS) and value-added services: hpekspres, business parcel and e-parcel.

ePost[]

ePost is a service of Croatian Post which enables users to accomplish a series of services through electronic media. Through ePost service it is possible to receive and send letters, messages and documents (including bills) in electronic form, pay bills with credit and debit cards regardless of the fact whether they were received through the service or sent to home address and store documents to safe archives accessible always and from anywhere. After registration for ePost service which uses current safety standards based on certificates, users can safely and simply manage their documents.

Paket24[]

Paket24 service is a fast delivery service of Croatian Post covering the whole territory of Croatia with delivery deadlines as a rule on the same or next working day.

Payment services[]

In post offices Croatian Post offers various payment services e.g. cash money transfer services, account payments, cash withdrawal and money exchange. In post offices also savings accounts and insurance policies can be contracted.

Retail[]

In post offices there is a large assortment of retail goods available, such as e.g. greetings cards and postcards, books, technical goods. Toys and there is also a possibility of catalogue ordering.

Philately[]

Since 1991 Croatian Post has been issuing postage stamps of Croatia. The first definitive postage stamp Airmail Zagreb-Dubrovnik was issued on 9 September 1991 and the first commemorative postage stamp on 10 December 1991 on the occasion of proclamation of independence of Croatia. Since then, the Croatian Post has issued more than 900 postage stamps (2013) with a variety of themes and motifs.

Sources[]

"Hrvatska pošta d.d.". Croatian Encyclopedia (in Croatian). Miroslav Krleža Institute of Lexicography.
Corporate pages of Croatian post