Luggage Forward

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Luggage Forward, Inc.
TypePrivate
IndustryShipping
Founded2004 (2004)
FounderAaron Kirley, Zeke Adkins
Headquarters
Boston, Massachusetts
,
United States
Key people
Aaron Kirley, Zeke Adkins
ProductsLuggage shipping
Websitewww.luggageforward.com

Luggage Forward specializes[1] in door-to-door luggage and sports equipment shipping to more than two hundred countries and territories.[2]

History[]

Luggage Forward was created in 2004 and works in partnership with Federal Express, UPS, DHL and other smaller shippers in order to provide shipping of luggage domestically and internationally.[3] As major US airlines began introducing fees for checking bags, demand for Luggage Forward's service more than doubled.[4] Luggage Forward has since become one of the best-known[5] luggage shipping services.

Shipping Services[]

Luggage is picked up at the doorstep of a home and taken straight to the traveler's hotel, rental home, cruise port or golf course.[6] There is no need for additional packaging.[7]

Pricing is based on the size and number of bags being shipped as well as the shipping speed. Luggage Forward's pricing model is all-inclusive[8] - there are no taxes or pick-up, handling or fuel surcharges.

Partnerships[]

Luggage Forward has partners[9] throughout the travel industry and is the exclusive luggage delivery partner for Seabourn Cruise Line, providing the shipping for the Personal ValetSM[10] service. Luggage Forward also powers the Luggage Liaison[11] program for The Luxury Collection.

Acquisitions[]

In 2009, Luggage Forward purchased several competitive brands including Baggage Quest and . The Sports Express purchase included Luggage Express, Virtual Bellhop and Luggage advance, all brands operated by Sports Express. Luggage Forward also purchased Ship Luggage and Wisconsin-based The Luggage Club[12] in 2011. In 2014, Luggage Forward also acquired LugLess.

Awards[]

Luggage Forward has been named to multiple annual rankings of fast-growing companies.

Inc. 5000

Luggage Forward was included in the Inc. 5000, an annual list of America's fastest growing privately held companies, for three consecutive years.

  • 2011[13] – 12th fastest growing Travel company with a three-year growth rate of 172%.
  • 2012[14] – 9th fastest growing Travel company with a three-year growth rate of 126%.
  • 2013[15] – 34th fastest growing Travel & Hospitality company with a three-year growth rate of 97%.
  • 2014[16] - 48th fastest growing Travel & Hospitality company with a three-year growth rate of 61%.

Inner City 100

Luggage Forward was recognized two years in a row on the Inner City 100 list, a ranking of the fastest growing inner city companies.[17] The Inner City 100 is compiled by the Initiative for a Competitive Inner City, a nonprofit research and strategy organization founded in 1994 by Harvard Business School Professor Michael Porter.

  • 2012[18] – 21st fastest growing inner city company with a five-year compound annual growth rate of 55%.
  • 2013[19] – 30th fastest growing inner city company with a five-year compound annual growth rate of 36%.
  • 2014[20] - 77th fastest growing inner city company with a five-year compound annual growth rate of 130.7%.

References[]

  1. ^ Gil, Sonia. "To Ship or Not to Ship Your Luggage". Huffington Post Travel. Huffington Post. Retrieved 2014-03-28.
  2. ^ Rosenbloom, Stephanie (2016-05-31). "Too Much Baggage? How to Ship Your Luggage". The New York Times. ISSN 0362-4331. Retrieved 2020-01-20.
  3. ^ Meece, Mickey. "Partnerships Based on Service, Not Size". New York Times. Retrieved 2009-04-29.
  4. ^ Hunter, Marnie. "Is shipping cheaper than airline bag fees?". CNN Travel. CNN. Retrieved 2010-04-13.
  5. ^ Arias de Cordoba, Heather. "The Antidote to "I'm Sorry, But We Seem to Have Lost Your Luggage."". Huffington Post Blog. Huffington Post. Retrieved 2014-02-20.
  6. ^ "Can I Ship Luggage to...?". Luggage Forward. Luggage Forward.
  7. ^ "Preparing and Packing Luggage". Luggage Forward. Luggage Forward.
  8. ^ "Frequently Asked Questions". Luggage Forward. Luggage Forward.
  9. ^ "Partners". Luggage Forward. Luggage Forward.
  10. ^ "Personal Valet". Seabourn. Seabourn.
  11. ^ "Luggage Liaison". The Luxury Collection. Starwood Hotels & Resorts.
  12. ^ Higgins, Michelle. "Gaming the Luggage System". New York Times. Retrieved 2010-01-26.
  13. ^ "The 2011 Inc. 5000 List". Inc.com. Inc.com.
  14. ^ "The 2012 Inc. 5000 List". Inc.com. Inc.com.
  15. ^ "Top Travel & Hospitality Companies on the 2013 Inc. 5000". Inc.com. Inc.com.
  16. ^ "Inc. Luggage Forward Profile". Inc. Magazine Online. Inc. Magazine Online.
  17. ^ Pullen, John Patrick. "How small businesses grow, even in a tough economy". CNN Money. CNN. Retrieved 9 May 2012.
  18. ^ "100 Fastest Growing Inner City Businesses". CNN Money. CNN.
  19. ^ "The Inner City's Fastest-Growing Companies". ICIC. ICIC.
  20. ^ "100 fastest-growing inner city companies in America". Fortune. Fortune.


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