Spafax

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The Spafax company logo.

Spafax is an international travel media network focused on entertaining, informing and inspiring travellers. They provide content technology and media assets at scale for the world’s leading airlines and curate a vast catalogue of global Movies, TV, Audio and Games. Spafax provide brands with unique access to a global network of a billion passengers, across hundreds of touchpoints.

Spafax was founded in London in 1985 and is now part of WPP Group PLC, in the Specialist Communications & PR division^[1] with over a dozen offices around the world.

History[]

Spafax started as Bath Spa Factors in Bath, England in the 1930s as a garage servicing Rolls-Royce and Bentley cars. From there, they evolved into a parts distributor with a European network. In order to communicate with the sales force, Bath Spa Factors decided to take advantage of Betamax to create films with local talents, from there a film division was born. Spafax Television was one of the earliest customized programme producers that built up a blue chip client base that included the likes of Reuters and Marconi. And then, Duncan Hilleary, one of Spafax's earliest contributors, arrived on the scene in 1986 and pitched a plan for an airline network.

He and filmmaker Jeremy Hunter partnered with the newly named Spafax Airline Network resulted in a contract to produce advertising and video productions for British Airways. The video production, a monthly magazine-style programme called The World Traveller Show featuring different locations around the world, led to contracts with different airlines, including Singapore and Northwest.

In 1993, Hilleary pioneered the outsourcing of in-flight entertainment (IFE) to British Airways (BA) with a dedicated team located in a BA office in Buckingham Palace Road and re-launched BA's IFE with a new programming strategy, a new graphic identity and media brand. This new approach was also one of the first to offer tangible benefits to the airline in the form of substantial savings against the BA (IFE) budget.^{[citation needed]} From 1995 to 2004, Spafax has expanded to Canada, Asia, South America, and the UAE. Spafax now has 8 offices worldwide from London to Dubai.^{[citation needed]}

Operations[]

Spafax office locations:

• London
• Montreal
• Toronto
• Santiago
• Orange County
• Los Angeles (The Hub)
• Dubai
• Singapore
• Hong Kong
• Beijing
• Frankfurt
• New York City
• Madrid

Services[]

Publishing[]

Part of Spafax's services include publishing. They specialize in custom publishing and have published many award-winning publications since its establishment.

Entertainment[]

Spafax's main clients are airlines, which started the company. They offer custom in-flight entertainment and branding services to their clients; from publishing to in-flight entertainment media.^{[citation needed]}

Media Sales[]

Advertising and media sales is part of Spafax's services. This aspect of their service is created to sell advertising.^{[citation needed]}

Branding | Content | Immersive | Digital[]

In lieu of current trends and digital development, customized digital branding is a part of the services offered by Spafax. Currently, a new branch of the company called Spafax Studio has been established to meet the market needs.

References[]