Techinline

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Techinline
Developer(s)Techinline Ltd.
Initial releaseAugust 2007
Stable release
4.5.1 / May 24, 2018; 3 years ago (2018-05-24)
Operating systemWindows
TypeRemote desktop software
LicenseProprietary
Websitehttps://www.techinline.com

Techinline FixMe.IT is an application[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[2] The application operates with the Microsoft Windows operating system.[3]

Product[]

How it works[]

FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.[4]

Features[]

FixMe.IT can be used to access both on-demand and unattended machines [5]

The local expert can chat with the remote client, view and control the client’s desktop,[6] and also allow the client to view and control their local desktop.[7]

The expert may reboot the remote machine and the connection will be restored automatically.[8]

Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[9][10]

The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[11]

The expert can open up and control multiple remote desktops simultaneously[12]

Other features include session recording, reporting, and multi-monitor support.[13]

Security[]

FixMe.IT uses a proprietary remote desktop protocol that is transmitted via SSL/TLS using 256-bit AES encryption, and supports two-factor authentication.[14]

Licensing policy[]

Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.[15]

See also[]

References[]

  1. ^ Web Based Remote PC Access, Softpedia, July 6, 2007.
  2. ^ TechInline Re-Defines Web Based Remote PC Access Technology, TechChunks, June 3, 2011.
  3. ^ Be Everywhere At Once With Remote Access Software, Zack Stern, PCWorld, July 5, 2009.
  4. ^ "FixMe.IT Remote Desktop Tool Review". FileCritic. 2016-04-14. Retrieved 2018-09-18.
  5. ^ "FixMe.IT Delivers Fast and Flexible Remote Support Tool". 21 June 2016.
  6. ^ Techinline: Remote Access From Your Browser, Droidsid, callingallgeeks.org, June 23, 2011.
  7. ^ 5 Remote Support Tools for Small Business, Jason Richards, freelanceswitch.com.
  8. ^ Techinline: Best Remote Support Software and Teamviewer Alternative Archived 2011-07-19 at the Wayback Machine, Siddartha, gadgetcage.com, June 9, 2011.
  9. ^ Provide friends or customers with tech support via web, Elena Santos, Softonic, August 13, 2009.
  10. ^ Techinline Releases Genuine “Drag and Drop” File Transfer For Remote Access Industry[permanent dead link], Stewart Taylor, remote-desktopxp.com, June 17, 2011.
  11. ^ Remote Tools For Your Support Team, Kevin Bolger, ITworld, October 15, 2009.
  12. ^ "FixMe.IT Remote Desktop Tool Review". FileCritic. 2016-04-14. Retrieved 2018-09-18.
  13. ^ "5 remote troubleshooting tools to fix your Windows 10 tech issues". Windows Report - Windows 10 and Microsoft News, How-to Tips. 2018-11-05. Retrieved 2018-11-07.
  14. ^ "Top 5 Best Remote Support Software In 2019". TechTimes. 2019-01-24.
  15. ^ Ltd, Crozdesk. "FixMe.IT Reviews, Pricing and Alternatives | Crozdesk". crozdesk.com. Retrieved 2018-09-25.

External links[]

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