VOSS Solutions

From Wikipedia, the free encyclopedia

VisionOSS Ltd
TypePrivate
Industry
Digital Workplace Management
Founded
Founder
  • Henry Barton
  • Stefan Peters
  • Christopher May
  • Derek Lipscombe
Headquarters
Area served
Worldwide
Key people
  • Michael Frayne, CEO
Products
  • VOSS UC automation management technology
Revenue
  • $18m (2021)
  • $15m (2018)
  • $13m (2015)
  • +38% (2007-10), 63.539% (2010-12) $12.2m (2012)[1]
  • £5.8m (2010)[2]
  • £2.2m (2007)[2]
Number of employees
120[1]
WebsiteVOSS-Solutions.com

VOSS Solutions (or VisionOSS) is a British-founded multinational provider of digital workplace management technology, headquartered in Richardson, Texas, that provides automation management software.[2][3]

History[]

VOSS Solutions was established in 2003 and headquartered in Richardson, Texas, with additional offices in Reading, Berkshire, United Kingdom and Cape Town, South Africa.[1][2][3] The company was co-founded by Henry Barton, Christopher May, Derek Lipscombe and Stefan Peters in Reading, Berkshire, United Kingdom.[3][4][5] Lipscombe is a director of VOSS Solutions, Barton is the vice-president of strategy, Peters is the vice-president of sales and May is the vice-president of business development. The company's chief executive officer (CEO) is Michael Frayne.[2][3][6] May and Frayne usually contribute to Cisco Telephony Tribune, an independent report on the Cisco telephony market published by Telecom Reseller.[7][8][9][10]

VOSS became Cisco System's market partner in 2005 for the service provider managed services market and is the UC management platform in Cisco's Hosted Collaboration Solution (HCS).[11][12][13][14][15]

The company is a past winner of the Total Telecom World Vendor Awards.[16][6][17][5] It is a past finalist of the UBM Tech Best of Enterprise Connect,[18][19] the European Tech Tour UK & Ireland Tech Tour,[20] The Sunday Times Tech Track 100[2][21] and the Clearwater Cloudex 20:20.[22][23]

The company raised funding from investors in 2008 and 2011.[2][24] VOSS Solutions' $12m series B funding round in 2008 was spearheaded by Eden Ventures and XAnge Private Equity.[24] The first phase of the company's $10m series C funding round in 2011 was led by Intel Capital, and included investment from existing investors Eden Ventures and XAnge Private Equity.[24][25][26][27][28] Vodafone Ventures led the second phase of the series C funding round, acquiring an 8% stake.[2][28]

In 2015, VOSS onboarded its 100th service provider customer[29] and expanded its offering to include reporting and analytics products.[30][31]

In 2016, VOSS started supporting both Microsoft and Cisco technology.[32][33]

In 2017, VOSS signed an OEM agreement with LayerX Technologies, addressing the growing market need for insight into and understanding of UC platform performance.[34]

VOSS entered the contact center management market[35][36] in 2019, and the Phone Server market in 2020[37][38]

VOSS was voted Best Service Management vendor by UC Today in 2020.[39]

In 2021, VOSS launched VOSS MaaS – a UC automation management tool in a hosted delivery model.[40][41][42]

In 2021, VOSS Solutions announced its latest round of funding – $15m – from existing investors and shareholders to position the company for ongoing growth and expansion. The growth funding round was led by Verdane, the Northern European specialist growth equity investor, expanding the investment firm's shareholding in the company, with new investment capital from Claret Capital Partners who participated with both equity and debt. Existing investors, Vodafone Ventures and Foncière Georges Mignon NV, also supported the funding round.[43]

At this time, VOSS also acquired LayerX.[44][45][46][47]

In 2021, VOSS rebranded the company, introducing new product names: VOSS-4-UC became VOSS Automate, VOSS MiGR8-2-UC became VOSS Migrate, and VOSS Assurance became VOSS Insights.

In 2021 VOSS announced that Deborah Robertson had joined the company as Chief Marketing Officer. (references https://www.ossnewsreview.com/voss-hires-new-cmo-deborah-robertson-5978, and https://www.voss-solutions.com/news/press-coverage/2021/voss-hires-chief-marketing-officer-to-lead-the-companys-growth-strategy-2/

Products and services[]

VOSS Solutions is a developer of digital workplace management technology, specializing in UC operations management and UC performance management, with a focus on unified communications and collaboration service delivery and management software, with a focus on highly agile service orchestration.[2][48][49] [50][51][52][53][54][55][56]

VOSS MIGRATE (formerly known as MiGR8-2-UC and M2UC)[]

The VOSS MIGRATE enables mass UC migrations to be automated. VOSS is a developer of incorporating big data analytics within the UC migration process to extract transform and load UC configuration data with a highly repetitive, batch-driven approach.

VOSS AUTOMATE (formerly known as VOSS-4-UC)[]

VOSS AUTOMATE is an automation management platform offering a single point of administration and integration for any digital workplace ecosystem. VOSS Automate provides the automation and orchestration to enable organizations to drive success and user adoption while reducing delivery costs. VOSS works in multi-vendor and hybrid environments, and it supports both private and public cloud.[49][57] It is designed to provide provisioning, orchestration, analytics, and performance management of the digital workplace for large enterprises, service providers, MSPs, and system integrators. [13][58]

The VOSS platform supports multiple vendor technologies, including Cisco HCS,[11][12][13] Microsoft Teams, Zoom, Avaya, and Pexip. VOSS has web services application programming interfaces (APIs) available to third-party developers.[4] Features of VOSS include web-based administration, centralized management with role-based access control, collaboration lifecycle management, collaboration service management, business process automation management, digital workplace management, cost management, service agility, multi-vendor management, vendor transition, and user experience.[59]

VOSS Insights (formerly known as VOSS Assurance)[]

VOSS Insights gives organizations access to business intelligence and data about their collaboration systems, enabling them to visualize and actively manage the performance and quality of their collaboration suite, across its lifecycle. VOSS Insights integrates with other business applications so that organizations can resolve problems faster, make more informed decisions, and improve service delivery through automation.

VOSS MaaS[]

VOSS MaaS (Management as a Service) provides all the capabilities and features of the VOSS suite as a hosted delivery model. It is designed for enterprise organizations who want to quickly take control of their collaboration solutions, and for service providers or managed service resellers who wish to administer multiple end-customer cloud collaboration environments from a managed service environment.


Affiliations[]

The VOSS service delivery platform is deployed in many enterprise and service providers or telecommunication networks, including Inteliquent,[11] Lattelecom,[13] and Qwest.,[60] Aplines Health,[61][62] BCX,[63][64] Flexity,[65][66] Axians,[67] Bucher + Suter,[68][69] Node4[70][71] BT partnered with Cisco and VOSS Solutions to deploy cloud-based unified communications and collaboration services for the 2012 London Olympics.[72]

See also[]

References[]

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  2. ^ a b c d e f g h i "2011 Tech Track 100 > Rank: 92 VOSS". Fast Track & The Sunday Times. 2011. Retrieved 6 September 2013.
  3. ^ a b c d "VISIONOSS Inc.: Private Company Information". Bloomberg Businessweek. Retrieved 6 September 2013.
  4. ^ a b Tim Hills (8 March 2010). Who Makes What: RESTful Service Delivery Platforms (Report). Light Reading. p. 8. Retrieved 6 September 2013.
  5. ^ a b VOSS Solutions wins Best Support System. Total Telecom. 10 May 2011. Retrieved 6 September 2013.
  6. ^ a b Total TeleVision Interview Mike Frayne CEO of VOSS at the World Vendor Awards. Total Telecom. 30 April 2012. Retrieved 6 September 2013.
  7. ^ Christopher May (Fall 2012). "Creating data migration for Cisco HCS" (PDF). Cisco Telephony Tribune. Telecom Reseller. 6 (11): Page 1. Retrieved 6 September 2013.
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  10. ^ Christopher May (2011). "Integrating UC&C in the large enterprise" (PDF). Cisco Telephony Tribune. Telecom Reseller. 6 (6): 10. Retrieved 7 December 2017.
  11. ^ a b c "Inteliquent Subject of VOSS Case Study". Jaymie Scotto & Associates. 12 June 2012. Retrieved 6 September 2013.
  12. ^ a b Brian Riggs (28 July 2013). "Cloud-based UC's Double Lag". No Jitter. Retrieved 6 September 2013.
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