First, Break All the Rules

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First, Break All the Rules

Cover
Author	Marcus Buckingham &
Country	United States
Language	English
Subject	Management, employee satisfaction, motivating workers
Genre	Nonfiction
Published	May 1999 (Simon & Schuster)
Media type	Print, hardcover
Pages	271
ISBN	0-684-85286-1
OCLC	40762827
Dewey Decimal	658.4/09 21
LC Class	HD38.2 .B83 1999

First, Break All the Rules, subtitled What the World's Greatest Managers Do Differently (1999), is a book authored by Marcus Buckingham and , who offer solutions to better employee satisfaction with the help of examples of how the best managers handle employees. The book appeared on the New York Times bestseller list for 93 weeks.^[1]Time magazine listed the book as one of "The 25 Most Influential Business Management Books".^[2]

Content outline[]

Buckingham and Coffman discuss the fallacies of standard management thinking and how good managers create and sustain employee satisfaction. The book is a result of observations based on 80,000 interviews with managers^[3] as conducted by the Gallup Organization in the last 25 years. The core of the matter lies in how these managers have debunked old myths about management and how they created new truths on obtaining and keeping talented people in their organization.^[4] Some key ideas of the book include what the best managers do and don't do: they treat every employee as an individual; they don't try to fix weaknesses, but instead focus on strengths and talent; and they find ways to measure, count, and reward outcomes.

See also[]

• Motivation

References[]

External links[]

• More info about the book at Gallup Management site

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