Telephone numbers in Colombia

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Colombia telephone numbers

Location
Country	Colombia
Continent	South America
Access codes
Country calling code	+57
International call prefix	00 followed by 1 or 3 digit carrier code
Trunk prefix	0 followed by 1 or 3 digit carrier code

Colombia has various telephone dial plans, depending on the type of service.

Landline service[]

Local[]

Local numbers follow the current pattern:

• NXX-XXXX

Where N are numbers from 2 to 8. Numbers where N is 9 are reserved for pay phones.^{[1][failed verification]} And X is any number from 0 to 9.

Domestic long-distance (until november 30, 2021)[]

Domestic long-distance numbers follow the pattern:

• 0AB-NXX-XXXX
• 0AxyB-NXX-XXXX

Where A represents one of the four national long-distance carriers, but new long distance operators are using 0Axy format:

• 456 Claro Fijo
• 444 Claro Móvil
• 414 Tigo
• 5 Tigo
• 7 ETB
• 9 Movistar

And B represents the dialing zone where the number is located. Each department belongs to only one dialing zone:

• 1 Bogotá and Cundinamarca
• 2 Valle del Cauca, Cauca and Nariño
• 4 Antioquia, Chocó and Córdoba
• 5 Atlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre
• 6 Caldas, Risaralda and Quindío
• 7 Norte de Santander, Santander and Arauca
• 8 Boyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo)

in September 2021, changes the telephone dialing for landlines following the pattern:

• 60B-NXX-XXXX

B is the dialing zone.

International dialing[]

To dial internationally from Colombia, subscribers dial using the pattern:

• 00A-XX...

To dial internationally into Colombia, where A represents the long-distance carrier, as described above. From September 2021, the new pattern is:

• +57-60B-NXX-XXXX

Mobile service[]

Calls to a mobile phone[]

Mobile phone numbers follow the pattern:

• MMM-XXX-XXXX when calling from any mobile phone
• 03-MMM-XXX-XXXX when calling from any landline phone (until november 30, 2021)
• 57-MMM-XXX-XXXX when calling from outside Colombia

Where MMM usually represents the access code for one of the country's mobile phone operators. Since Colombia adopted the mobile number portability, these codes may not be associated with the current operators.

• 300, 301, 302, 304, 305, 324 Tigo
• 302
• 304
• 304
• 304, 305 ETB
• 305
• 310, 311, 312, 313, 314, 320, 321, 322, 323 Claro formerly known as Comcel
• 315, 316, 317, 318 Movistar
• 319 Virgin Mobile
• 324
• 350, 351 Avantel

Calls from a mobile phone (until november 30, 2021)[]

Calls from a mobile phone to a domestic landline phone follow the pattern:

• 03B-NXX-XXXX

Where B corresponds to the dialing zone of the receiving phone.

To dial internationally from a mobile phone, the procedure is identical to calling from a landline phone.

Toll-free service[]

Toll-free numbers follow the pattern:

• 01-800-XXX-XXXX^[2]

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services[]

Toll-based service[]

• 01-900-XXX-XXXX
• 01-901-XXX-XXXX

Dial-up Internet service billed per minute[]

• 01-947-XXX-XXXX
• 01-948-XXX-XXXX

Emergency numbers[]

• 1-2-3, for all emergency services.
• 1-1-2, for only Police services.
• 1-1-9, for only Firefighting services.
• 1-3-2, for only Ambulance services.

References[]